Accepted Payment Methods

We currently accept the following payment methods:

• 💳 Credit & Debit Cards: Visa, Mastercard, American Express, Diners Club, Discover
• 🏦 Digital Wallets: Apple Pay, Google Pay, Amazon Pay, PayPal Wallet
• 🛍️ Shop Pay Options: Shop Pay and Shop Pay Installments
• 🌍 Local Payment Methods (by region): Bancontact (Belgium)

Currency

All transactions on cradella.com are automatically processed in your local currency based on your country or region settings in Shopify Markets. If your local currency is unavailable, payments will be processed in US Dollars (USD).

Taxes

Applicable taxes are calculated automatically during checkout based on your shipping address and local tax regulations. All amounts, fees, and taxes are clearly displayed before you complete your purchase.

Secure Payment Processing

The security of your information is our top priority. All transactions on cradella.com are encrypted using SSL (Secure Socket Layer) technology and processed through payment gateways that comply with PCI DSS standards to ensure full protection of your personal and financial data.

Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email from support@cradella.com with your order details and receipt.

Payment Issues

If you experience any issues during checkout or notice an error in billing, please contact our support team at support@cradella.com. Our team will be happy to assist you quickly and efficiently.

Order Processing

Orders are processed once payment has been successfully authorized. Please see our Shipping Policy for detailed information about handling and delivery times.

Policy Updates

cradella.com reserves the right to modify or update this Payment Policy at any time without prior notice. Any changes will take effect immediately once posted on our website.

Acceptance of Terms

By making a purchase on cradella.com, you agree to the terms and conditions outlined in this Payment Policy. If you have any questions regarding billing or payment methods, contact us at support@cradella.com.

Cradella Store

Customer Service: 9:00 am to 5:00 pm EST
Email: support@cradella.com
Phone: +1 (818) 266-7637
Company Name: Cradella
Address: 7101 Salisbury Rd, West Hills, CA 91307, USA

We answer calls 24 hours a day and respond to emails within 12 hours during business days.

You can also contact us through our contact page:
https://cradella.com/pages/contact-us