Terms of Use — Cradella

Preview

These Terms of Use (“Terms,” “Terms of Use”) govern your use of the Cradella website and all services and products offered on it. By accessing cradella.com or making a purchase, you agree to comply with these Terms and any additional policies referenced or accessible via hyperlink.

Please read these Terms of Use carefully before using our site. If you do not agree to all of the terms, do not access the site or use the services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting the changes to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.

Section 1 – Online Store Terms of Use

By accepting these Terms, you declare that you are of legal age in your place of residence, or have the consent of a legal guardian to allow your dependent minors to use this site.

You must not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including, but not limited to, copyright laws).

You must not transmit any viruses, worms, or any destructive code. Any violation will result in immediate termination of our services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and adapted across different networks or devices. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our written permission.

Section 3 – Accuracy, completeness and timeliness of information

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The content is provided for general informational purposes only. Any use of the site's content is at your own risk.

We may modify the site's content at any time, without obligation to update it. You agree that it is your responsibility to monitor for any changes.

Section 4 – Changes to service and prices

Our product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) without prior notice. We will not be liable for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or services

Some products or services may be available exclusively online and offered in limited quantities, in accordance with our Return Policy.

We strive to accurately display the colours and images of our products, but we do not guarantee that the display on your screen will be perfectly accurate.

We reserve the right to limit the sale of products or services to any person, region or jurisdiction, as well as the quantities available.

We do not guarantee that the quality of products, services or information will meet your expectations.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may limit or cancel quantities per person, account, or address. If we change or cancel an order, we will attempt to notify you by email or phone.

You agree to provide current, complete, and accurate information for all your orders and account. It is your responsibility to keep your information up to date so that we can complete your transactions.

Section 7 – Optional Tools

We may provide you with access to third-party tools over which we have no control or oversight. You acknowledge that we provide these tools "as is," without warranties of any kind. We are not responsible for your use of them.

Section 8 – Third-Party Links

Some content, products, or services may include elements from third parties. Links on this site may direct you to unaffiliated websites. We are not responsible for the accuracy or content of those sites.

Please carefully review third-party policies before making any transactions. Any complaints regarding third-party products should be directed to those third parties.

Section 9 – User Comments and Submissions

If you submit ideas, suggestions, or materials to us (“comments”), you agree that we may use them at any time without restriction. We are under no obligation to keep them confidential or to compensate you.

You agree not to violate the rights of third parties, nor to submit illegal, abusive, or harmful content. You also agree not to provide false or misleading information. You are responsible for your comments.

Section 10 – Personal Information

The personal information you submit in our store is governed by our Privacy Policy. You can view it here: https://cradella.com/pages/privacy-policy

Section 11 – Errors and Inaccuracies

Occasionally, some information on the site may contain typographical errors, inaccuracies, or omissions, particularly regarding product descriptions, prices, or availability. We reserve the right to correct these errors or cancel orders if any information is inaccurate.

Section 12 – Prohibited Uses

You are prohibited from using the site or its content to:

• illegal activities;
• inciting others to commit illegal acts;
• violate local or international laws;
• infringe on intellectual property rights;
• harass, insult, defame, discriminate or intimidate;
• transmitting viruses or malicious code;
• collecting personal data without consent;
• sending spam or engaging in fraudulent activities;
• interfere with the site's security features.

We may suspend your access if you violate any of these prohibited uses.

Section 13 – Exclusion of Warranties; Limitation of Liability

We do not guarantee that the use of the service will be uninterrupted, secure, or error-free. The service and all products are provided "as is" without any express or implied warranties. Cradella shall not be liable for any direct or indirect damages arising from the use of the service or the purchase of products through it.

Section 14 – Compensation

You agree to indemnify, defend and hold harmless Cradella, its directors, employees, affiliates and suppliers from and against any and all claims arising out of your breach of these Terms or any violation of any third party's rights.

Section 15 – Divisibility

If any provision of these Terms is deemed illegal or unenforceable, that provision will be enforced to the maximum extent permitted, and the other provisions will remain in full force and effect.

Section 16 – Termination

These Terms remain in effect until terminated by either you or us. You may terminate at any time by notifying us that you are ceasing to use our services. We may terminate without notice if we suspect a breach of these Terms.

Section 17 – Complete Agreement

These Terms, together with the policies published on the site, constitute the entire agreement between you and Cradella, and supersede any prior agreements.

Section 18 – Applicable Law

These Terms of Use are governed by and construed in accordance with the laws of the United States and the State of California. Any dispute shall be brought before the competent courts located in California.

Section 19 – Changes to the Terms of Use

You can review the most recent version of these Terms at any time. We reserve the right to modify or replace any part of the Terms by posting updates. Your continued use of the site after such modifications constitutes acceptance of the new Terms.

Section 20 – Rewards Program: Trial and Subscription

Rewards Program

Cradella offers a subscription program called "Rewards," providing benefits such as exclusive discounts, early access to promotions, and free shipping on select items. These benefits are subject to these terms and conditions and those presented upon registration. Cradella may update the program terms; any price increases will be communicated in advance.

14-day free trial

New members can take advantage of a 14-day free trial. During this period, no subscription fees are charged. Physical products purchased remain subject to standard pricing. A valid payment method is required to activate the trial. Unless canceled before the end of the trial, subscription fees will be charged automatically.

Automatic billing and renewal

At the end of the trial, your payment method will be automatically charged. The subscription renews every 30 days until you cancel it.

Cancellation Policy

You can cancel your Rewards subscription at any time by completing the "Cancel Membership" form on our website or by writing to support@cradella.com . Requests must be submitted at least three days before the next billing date.

Section 21 – Billing Practices

By subscribing to the Rewards program, you authorize Cradella to charge your payment method for the subscription, including applicable taxes, after the trial period and every 30 days thereafter. You are responsible for keeping your payment information up to date. In the event of a declined payment, we may attempt to charge you again or contact you.

Cradella may change the subscription fees and will notify you in advance. Continuing your subscription after a change constitutes acceptance of the new fees.

Section 22 – Dispute Resolution

Applicable law

These Terms and any related agreements are governed by the laws of the State of California, USA.

Arbitration agreement

All disputes must first be subject to an attempt at informal negotiation. If no resolution is reached, the dispute will be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be held in Los Angeles, California. The decision of the arbitrator(s) may be entered in any court of competent jurisdiction.

Waiver of class action lawsuits

Any arbitration or proceeding will be limited to disputes between you and Cradella individually. To the extent permitted by law, you waive your right to participate in any class action or class arbitration.