Due to exceptionally high demand for our Balconette model, some orders were processed with updated shipping information.

Your order has been confirmed and shipped.

➡️ In some cases, the initial tracking number may not show updates or activity.

This is normal — a new, active tracking number may have been assigned during the shipping process.

👉 If your tracking shows no updates, we invite you to contact our customer service to receive your updated tracking number.

This information concerns Balconette orders only.

For more details regarding delivery times, please consult our shipping policy:
https://cradella.com/pages/expedition-et-livraison

Thank you for your patience and trust 🤍

For any questions, you can contact us at support@cradella.com